Fill Every Chair — 24/7 AI Receptionists for Dental Practices.

Yes, our AI receptionist truly integrates with your practice management software. For Dentrix and OpenDental, we use their official APIs to access your schedule in real-time and book directly into available slots. The integration is secure, HIPAA-compliant, and automatically syncs appointment data both ways without any manual entry needed.

We support all major dental practice management systems including Eaglesoft, Curve Dental, Cloud9, and most others. For systems with APIs, we connect directly. For closed systems, we use secure calendar integration through Google Calendar, Microsoft 365, or custom webhook connections. During onboarding, our team will develop the right integration method for your specific setup—no matter what software you use.

Absolutely. Our AI receptionist does much more than just take messages. It can collect comprehensive new patient information including demographics, insurance details, reason for visit, and medical history. For insurance verification, we offer an optional add-on that can check real-time eligibility and benefits for most major providers. The AI can also confidently answer questions about your practice's fees, insurance policies, and financing options.

We take dental emergencies seriously. During setup, we establish your specific emergency protocols. The AI is trained to identify true dental emergencies (pain, swelling, trauma, bleeding) and can immediately transfer these calls to your on-call dentist's mobile phone. For non-urgent issues, the AI can book the next available emergency slot, and for severe emergencies requiring immediate attention, the AI can direct patients to the nearest emergency room while also notifying your team.

Our AI receptionist uses natural-sounding voice technology that avoids the robotic qualities of older systems. The voice is warm, professional, and specifically tuned for dental conversations. While the AI does identify itself as a virtual assistant when appropriate (for transparency and legal reasons), many patients simply experience it as an exceptionally helpful receptionist. In our experience, patients appreciate the immediate response, lack of hold times, and 24/7 availability more than they care about whether it's AI or human.

Most practices are live within 1-2 weeks from signing up. The initial setup fee is typically $499, which covers PMS integration, custom script development, and voice training on your specific practice details. This is a one-time cost, after which you'll have the monthly subscription starting at $299/month. We handle the entire setup process, including programming your practice's protocols, fees, and integration with your appointment system—no technical work required from your team.

No, our AI receptionist is designed to support—not replace—your front desk team. It handles routine calls (appointments, basic questions) that typically interrupt your team dozens of times daily. This allows your staff to focus on in-office patients and higher-value tasks requiring the human touch. Most practices find their team becomes more efficient, with reduced stress and burnout. The AI is especially valuable for after-hours coverage, lunch breaks, and peak call times when your team is already busy with patients.

Our standard plan includes up to 500 minutes per month (approximately 150-200 calls), which is sufficient for most single-location practices. There's no limit on the number of calls—only the total minutes used. We monitor usage and will notify you if you're approaching your limit. Additional minutes can be added at a rate of $0.50/minute, or you can upgrade to a higher tier plan for practices with higher call volumes. Unlike traditional answering services, we don't charge per-call fees or have hidden surcharges.

Yes! Our AI receptionist is fluent in both English and Spanish at no additional cost. The system automatically detects the caller's language and seamlessly switches to their preferred language. For practices in areas with large Spanish-speaking populations, this is a major advantage over traditional answering services that often charge extra for bilingual capabilities. We can also add other languages including French, Mandarin, Vietnamese, and more on request, depending on your patient demographics.

Absolutely. Our entire system is built from the ground up to be HIPAA-compliant. We sign a Business Associate Agreement (BAA) with every dental practice. All data is encrypted both in transit and at rest using bank-level encryption. Call recordings and patient information are stored in HIPAA-compliant cloud infrastructure with strict access controls. We conduct regular security audits and maintain comprehensive audit logs. Our team undergoes annual HIPAA training, and we perform regular risk assessments to ensure ongoing compliance.

Our AI receptionist works with any phone system. For most practices, we use simple call forwarding—your existing phones can forward to our number when lines are busy, after hours, or whenever you choose. We also offer direct integration with VoIP systems like RingCentral, 8x8, and most SIP-compatible systems. Some practices choose to get a new dedicated number for the AI to handle all incoming calls, while others prefer to integrate with their existing number. Our technical team will determine the simplest solution for your specific setup.

During onboarding, we'll provide a simple questionnaire that covers your practice's common procedures, fee ranges, insurance policies, and other FAQs. Our team then builds a customized knowledge base specific to your practice. You don't need to write scripted responses—our system uses natural language understanding to handle questions in a conversational way. The AI continually improves by learning from actual patient interactions. You can add new information or update existing details through our client portal at any time, and changes take effect immediately.

The AI is programmed to recognize when it doesn't have enough information to answer accurately. In these cases, it has several graceful fallback options: It can offer to transfer the caller to a staff member during business hours, take a detailed message for follow-up, or collect the caller's information and reason for calling. You'll receive these special cases as notifications through your preferred communication channel (email, SMS, or app notification). The AI will never make up information or give incorrect answers about treatments, costs, or clinical matters.