Free up time to focus on your patients.
Voicelabs operates 24/7, integrating with your practice management system to boost patient satisfaction and efficiency for any healthcare provider, allowing you to focus on in-person care.
Curious? Try it out yourself!
Receive a phone call from our AI.
Are patient calls overwhelming your
practice at the worst times?
These common challenges are affecting healthcare practices across the country, impacting both patient care and staff well-being.
Forced to choose between in-person patients and answering calls during busy hours?
Your staff is constantly juggling between attending to patients in front of them and picking up incoming calls, creating a stressful work environment.
Losing appointments and revenue during peak hours with missed calls?
Peak hours mean more missed calls, leading to lost appointments and decreased revenue for your practice.
Stress from incomplete information gathering during patient calls?
Rushed phone conversations often result in missing crucial patient information, leading to confusion and follow-up calls.
Routine inquiries consuming valuable staff time?
Your skilled medical staff spends hours answering basic questions instead of focusing on patient care.
Meet your intelligent phone assistant,
handling calls with precision.
Our AI seamlessly integrates into your practice, managing calls and patient inquiries with the efficiency of your best staff.
24/7 availability
Never miss a call or patient - our AI answers anytime, ensuring round-the-clock coverage.
Smart call triaging & transfers
Intelligent routing ensures calls reach the right department instantly.
Seamless system integration
Effortlessly connects with your existing systems through Zapier or our API.
Automated text follow-ups
Automated WhatsApp/SMS communications for appointments and confirmations.
Universal phone compatibility
Works with any phone system - mobile or landline, direct or forwarded.
Enhanced productivity
Streamlined call handling lets your team focus on what matters most.
Your AI receptionist for a smoother,
more efficient business
Let our AI handle calls, answer FAQs, transfer callers, and send links via texts — so you can focus on patients and operations without interruptions.
What we handle for you
Bonnie answers every call, directs customers, and helps them take action—so nothing gets missed.
Capabilities:
What you will experience
Fewer distractions, better efficiency, and more time to focus on growing your business.
Benefits:
Ready to transform your practice?
Join forward-thinking healthcare providers who are delivering exceptional patient experiences while reducing staff workload.
Frequently Asked Questions
Common questions about AI telephony in healthcare
Yes, our AI receptionist is fully HIPAA compliant. We implement strict security measures, encryption protocols, and data handling procedures that meet all HIPAA requirements. Your patients' information is always protected and handled with the utmost confidentiality.
The AI is programmed to immediately recognize emergency situations and prioritize them. For medical emergencies, it provides clear instructions to call emergency services (911) and can instantly transfer the call to your on-call medical staff. We maintain a robust escalation protocol for urgent situations.
Yes, our AI receptionist seamlessly integrates with most major healthcare scheduling systems including Epic, Cerner, Athena, and others. We also support integration through Zapier for other scheduling platforms, ensuring a smooth workflow for your practice.
Our AI receptionist supports multiple languages including English, Spanish, French, German, and Dutch. This ensures effective communication with patients from diverse backgrounds. Additional languages can be added based on your practice's needs.
Implementation typically takes 1-2 business days. This includes system setup, integration with your existing phone system, and customization to your practice's specific needs. We provide comprehensive training and support throughout the process.
The AI can seamlessly transfer calls to your staff when needed. It's programmed to recognize situations that require human intervention and will immediately connect patients to the appropriate staff member. You can also set custom transfer rules based on your practice's preferences.